I build the Operating System behind your growth.
Most businesses aren't short on effort, they're short on systems. I'm Yllemar Nantes, a GoHighLevel (HighLevel) CRM Expert, Operations Manager, and Executive Assistant with 10+ years helping agencies, coaches, consultants, SaaS companies, and service-based businesses turn scattered tools and manual work into one connected system that runs without you. I don't just complete tasks, I become the operations partner behind your growth.
You don’t need more software. You need the business to work better.
PLATFORMS I WORK WITH
More Time,
Less Admin
Focus on growth while
I handle the execution.
Reliable
Delivery
Quality work completed on time, with no chasing.
Clear Communication
Straightforward updates, and honest timelines
Built for the
Long Term
Practical solutions
as your business grows.
Upwork Top Rated 100% Job Success with a Perfect 5.0 Rating ★★★★★
ABOUT
Smart Systems.
Innovative Solutions.
Human Touch.
As a seasoned Virtual Assistant and automation architect, I don’t just string apps together, I engineer cohesive ecosystems that transform how you do business. While my core expertise lies in building out robust SaaS accounts and high-converting funnels, my true strength is making complex technology feel effortless for you and your team.
I specialize in turning messy workflows into streamlined Standard Operating Procedures (SOPs), migrating and organizing workspaces, and building integrations that eliminate manual data entry.
Whether I'm mapping out a seamless client onboarding pipeline, recording step-by-step training guides, or architecting a complex system integration, my goal remains the same: to be the smart, reliable service provider that simply gets things done.
Automation Architecture
Designing smart workflows and system integrations that connect your CRM, messaging apps, and operational tools seamlessly.
SOPs & Documentation
Creating clear, step-by-step video guides and written processes so your business operations are easily repeatable and scalable.
Funnels & SaaS Setup
Building and maintaining high-converting funnels, managing sub-accounts, and ensuring your marketing engine is structurally sound.
Workspace Optimization
Cleaning up and restructuring project management platforms so your team has complete clarity on tasks, pipelines, and reporting.
Tech-Agnostic Adaptability
Fluent in platforms like GoHighLevel, but completely capable of learning and adapting to whatever software stack powers your business.
The Human Element
I don’t just build rigid rules; I design intuitive systems and provide relatable support meant for real people to use effortlessly.
WhaT I DO
My goal is simple
Help business owners focus on growth instead of daily operations.
Eliminate Repetitive Tasks
Create Scalable Systems
Deliver Exceptional Customer Experiences
Help Owners Focus
On Growth
Expertise
Skills built for Scaling your Business
Every category below represents hands-on, battle-tested experience. I don’t just know the software—I know how to make it work for your specific operations. Select a pillar to explore my capabilities.
01 GoHighLevel & SaaS Architecture The core engine
- SaaS & Agency Setup White-label configuration, snapshot deployment, SaaS setup, and client sub-account management.
- Funnel & Front-End Builds High-converting sales funnels, landing pages, responsive websites, and customer-facing digital experiences.
- Conversion Systems Pipeline architecture, opportunity stages, calendar routing, forms, surveys, and lead-capture journeys.
- Monetization & Retention Stripe integrations, memberships, payment workflows, and automated reputation management.
02 Automation & Integrations Connecting your technology stack
- Workflow Engineering Multi-step automations that reduce repetitive work, eliminate manual data entry, and improve consistency.
- Custom Integrations Zapier, webhooks, APIs, Slack, and connected applications working together as one reliable system.
- Intelligent Lead Management AI-assisted conversation routing, automated follow-up, lead assignment, and email and SMS campaigns.
- Workspace Automation Google Workspace automation, data synchronization, system notifications, and operational alerts.
03 Operations & Project Management Creating scalable structure
- Workspace Optimization Structuring, cleaning, and migrating projects and tasks so teams can work with greater clarity.
- Process Documentation Practical SOPs, repeatable workflows, knowledge bases, and step-by-step Loom training guides.
- Meeting & Sync Management Organized meetings supported by recordings, transcripts, summaries, and accountable next steps.
- Data & Performance Tracking Forecast sheets, acquisition pipelines, KPI tracking, executive reporting, and operational dashboards.
04 Executive Support & Client Success The human touch
- Client Onboarding Smooth, professional onboarding journeys that give new clients clarity and confidence.
- Omnichannel Support Dependable technical and CRM support through email, live chat, ticketing systems, and client communication.
- Administrative Command Calendar planning, inbox management, meeting coordination, research, documentation, and travel arrangements.
- Stakeholder Communication Clear updates, executive reporting, and coordination between clients, leadership, and delivery teams.
Tools & Platforms
Fluent in the tools your team already uses
Asana
ClickUp
Trello
Slack
Google Workspace
Microsoft Office
Zoom
Calendly
Twilio
Industries
Industries I've worked with
Marketing Agencies
Coaches & Consultants
SaaS Companies
Real Estate
Healthcare
Service-Based Businesses
Financial Professionals
Small Businesses
Content Creators
Education & Online Courses
Sports & Community Organizations
Portfolio
Recent engagements
A sample of completed client work, real projects, real outcomes.
AI Automation
★★★★★
GHL 1:1 Training & AI Automation Setup
Ellie delivered hands-on GoHighLevel training and built AI automation into the client's workflow. Client rehired for follow-on work.
Brett Keenan
UK Solar Service Provider
Long-Term SUPERVISOR
★★★★★
Marketing Supervisor Ongoing Operations
Supported business operations across multiple functions on a long-term weekly retainer, earning a full 5.0 endorsement.
Jordan Svoboda
US Real Estate Investor
GHL Automation
★★★★★
Tech VA / GHL Automation Specialist
Ellie Provided technical GoHighLevel support and automation build-out for a growing account.
Sue Mysko
US Fractional Coach
SMS Automation
★★★★★
GHL SMS Automation & Workflow Setup
Designed and implemented SMS automation and workflow logic to streamline lead follow-up.
Eugene Turushev
US HVAC & Insurance
Operations
★★★★★
Virtual Operations Personnel (B2B)
Managed day-to-day operational tasks for a B2B business, keeping workflows organized and on track.
Katie Kirsopp
AU COO
Snapshot Cleanup
GHL Snapshot Cleanup & Workflow Optimization
Cleaned up an existing GoHighLevel snapshot and optimized workflows for better performance.
Stephen Burkhalter
SolCertain Solar Company
Gallery
A look inside my builds
Workflows, websites, funnels, AI agents, and client sessions — a visual sample of what I build.
Workflow
Lead Follow-Up Automation
Multi-step nurture workflow with tagging, delays, and branching logic.
Workflow
Client Onboarding Sequence
Automated intake, contract, and welcome sequence triggered on new deal stage.
Website
Coaching Website Rebuild
Full GoHighLevel website rebuild with booking, testimonials, and lead capture.
Website
Solar Company Homepage
Conversion-focused homepage with quote form and service area pages.
Funnel
Webinar Registration Funnel
Registration page, confirmation flow, and automated reminder sequence.
Funnel
Real Estate Lead Funnel
Landing page, lead magnet, and pipeline handoff for a real estate team.
AI Agent
AI Chat Qualifier Bot
Conversational AI that qualifies leads and books appointments inside GHL.
AI Agent
AI Voice Booking Agent
Voice agent handling inbound calls and scheduling directly to the calendar.
Client Meeting
Strategy Session Recap
Snapshot from a live strategy call mapping out a client's automation roadmap.
Client Meeting
Onboarding Kickoff Call
Kickoff session walking a new client through their build plan and timeline.
Testimonials
What clients say
Ellie has been very helpful in running my business for 3 years — from real estate, to insurance, to my HVAC business. She's quick to adapt and fast to learn.
Yllemar has been amazing to work with and has supported our business through many different aspects. She's prompt, responsive, and always has a wonderful "can do" attitude!
Ellie is amazing — will use again on the next project, which will be soon no doubt.
Process
How we'll work together
01
Take the Fit Assessment
A short assessment tells me about your business and workflow — and lets us both see if we're aligned before we ever talk.
02
Discovery Call
If it's a match, we hop on a call to map your current workflow and what a working system should look like.
03
Build, Launch & Support
I build your CRM, pipelines, and automations, launch alongside you, and stay on as a long-term partner.
Let's Find Out
Are we the right fit?
Take my quick fit assessment — I personally review every submission to see whether we're aligned before we ever get on a call. If it's a match, we move straight into mapping your systems.
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